You may terminate your service with Freshphone at any time for any reason by providing Freshphone with a thirty (30) day written notice in the form of a valid written termination request and paying all fees and other charges accrued or otherwise payable under the terms of your contract agreement. Annual subscribers are subject to an early termination fee.
A termination request is valid only if it includes your primary account phone number, authorized user’s name, date you wish the service to be canceled, and is submitted via email to email@example.com or in writing to the following address:
Attn: Cancellation Department
517 Baldwin Street
Jenison, MI 49428
Please note, if you cancel your service before your number(s) port to another provider, you may permanently lose your telephone numbers. The porting of a number does not constitute service termination. Please contact Freshphone support if you need help.