Features

All-inclusive features so you can focus on results

It's Hard To Know What You Need To Succeed

Simple and effective communication experiences come through intentional design and complex systems. With other companies, you’re left to figure out how to combine features on your own. Freshphone is truly unique. We ask people to take a step back and focus on the actual outcomes they want to accomplish. By combining communication consulting and end-to-end implementation, we allow you to focus on the big picture and deliver the results you need.

Features are only as valuable as the experience they create for your customers and staff.

Simple and effective

Favorite Features

Advanced interactions between these features unlock your potential to communicate smarter.

Business & Holiday Hours

Control what happens to calls based on the time of day.

Auto Attendant

Automate your customers' experience with multi-level IVR options.

Dynamic Routing

Intelligent routing to make customers feel you were waiting for them to call.

Live Dashboard

Easily see when your team is on a call or out of the office.

Mobility

Take your business on the road with our iOS and Android apps.

Voicemail Transcription

Read your voicemail in your email so you can respond more quickly.

Communication Features

Dynamic Routing

Intelligent call routing based on real-time usage

Features

Core Productivity

Easily meet the needs of your team and customers.

Features

Call Handling

Equip your team to handle incoming and outgoing phone calls.

Features

Call Management

Serve customers well by effectively managing conversations.

Features

Management Features

Support your comprehensive communication needs.

Features

Easy Administration

Features necessary to manage your communication.

Features

Mobility

Be productive from anywhere. Communicate for success.

Features
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We didn’t just build a better platform, we built a better service. Freshphone is built for you! We’re a customer-focused company.

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Freshphone is built for you! We’re a customer-focused company.